Recruitment Process Outsourcing is defined as the outsourcing of specific, discrete recruitment processes, performed in both centralized and decentralized applications, involving detailed service level agreements, with the vendor taking complete ownership of the processes of recruitment. Full life-cycle RPO engagements always include a written service-level agreement (SLA) that typically includes a guaranteed minimum number of applicants who meet the hiring managers approved criteria, candidate quality as determined by hiring manager surveys, the speed in which the hired candidates are presented and overall program cost.
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